Two Habits that Changed my Career
Helen Tran's framework for keeping communication alive is worth preserving; it is so easy for a project to get off track or lose momentum when the lines of communication breakdown.
You can see a poor feedback loop in action if one person hands off work to another and communication ceases. When you send your work to another person to implement, it’s your responsibility to follow up:
- Is what I gave you enough to do your job well?
- How can I test this?
- What can I prepare for the next stage?
This concept doesn’t apply to just projects shipped but relationships in which one person is dependent on another. If someone asks you to do something, and you do it, get back to them and tell them what happened. If you do this simple thing:
- It confirms your dependability as a teammate
- It gives them feedback so they can figure out what to do next
- It resolves that issue for both of you, taking up less headspace
If there’s any career advice I can give anyone, it’s to take notes and close all feedback loops.
Regardless if I'm directly involved or not, there is nothing more irritating than being out of the loop on a project's status. Keeping in touch with everyone on the team is invaluable; it's surprising how much you learn by simply asking someone how things are going.
Like Helen, I also use a modified version of Ryder Carroll's Bullet Journal that helps me keep track of what's going on, the deliverables I'm responsible for, and reminders about anything I need to follow-up on. I might not get to work on every project that goes through the different departments, but I have a better understanding of where each item sits because of it.